Shipping Policy

CreepyJewels — KYONEX LLC

At CreepyJewels (creepyjewels.com), we are committed to delivering your gothic jewelry safely and efficiently. Please review our shipping details below before placing your order.

Order Processing Time

All orders are processed within 3 business days. Orders are not shipped or delivered on weekends or holidays.

Shipping Time

Once your order has been processed, shipping typically takes 5–13 business days. Delivery times may vary depending on your location and external factors.

Shipping Costs

We proudly offer FREE SHIPPING on all orders. No hidden fees. No extra charges.

Tracking Information

All shipments include a tracking number. You will receive a confirmation email once your order has been shipped, containing tracking details.

International Shipping

We ship internationally. Delivery times may vary based on destination and customs processing. CreepyJewels is not responsible for delays caused by customs authorities or local carriers.

Incorrect Address

Please ensure your shipping address is accurate and complete. CreepyJewels is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Lost or Delayed Packages

If your order is delayed or appears lost in transit, please contact us. We will work with the carrier to locate your package and assist you.

Damaged Packages

If your order arrives damaged, contact us immediately with photos of the damaged item and packaging so we can assist you as quickly as possible.

Contact Information

For shipping-related questions, contact us at:

CreepyJewels
Company: KYONEX LLC
Email: support@creepyjewels.com
Phone: +1 307 310 5900